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Privacy Policy for Felixcraft

Introduction

Welcome to Felixcraft, a marketplace for AI personas and skills. This policy explains what data we collect, why we collect it, and how you can control it.

Information We Collect

We collect only what is necessary to operate and improve the service:

  1. Account Information

    • Name, email, and authentication details used to create and secure your account.

  2. Marketplace Activity Data

    • Listings viewed, purchases, downloads, order history, and basic preference settings.

  3. Integration and Payment Data

    • Billing and transaction metadata handled by our payment providers (for example: card brand, last four digits, billing email). We do not store full card numbers.

  4. Operational and Usage Data

    • Access logs, timestamps, error reports, diagnostics, and reliability metrics.

  5. Device and Technical Data

    • Browser type, device type, operating system, and IP-derived region for performance and security.

  6. Cookies and Similar Technologies

    • Session cookies and preference cookies to keep you signed in and remember settings.

How We Use Your Information

  • Provide, operate, and improve Felixcraft marketplace features.
  • Process orders, deliver purchased assets, and manage account access.
  • Prevent abuse, fraud, and unauthorized activity.
  • Provide support, account notices, and service updates.
  • Comply with legal obligations and enforce our terms.

Data Storage and Retention

  • Order and account records are retained to support billing, dispute handling, and account history.
  • Security and operational logs are retained for monitoring and incident response.
  • You may request deletion of your account data, subject to legal and contractual retention requirements.

Sharing and Disclosure

We do not sell your personal data. We share data only with:

  • Service providers that help operate Felixcraft (hosting, storage, analytics, payments) under confidentiality and data-processing obligations.
  • Legal authorities when disclosure is required by law, court order, or to protect rights, safety, and platform integrity.

Security

We use encryption in transit, access controls, and monitoring to protect your data. No online service is completely secure; use strong account security practices and contact us if you suspect unauthorized access.

Your Rights and Choices

  • Access or update your account information.
  • Request account deletion, subject to legal retention obligations.
  • Opt out of marketing emails (service-critical emails may still be sent).
  • Control cookies through browser settings.

Children’s Privacy

Felixcraft is not directed to children under 13 (or the minimum age required by your region). Do not use the service if you are under the applicable age.

Changes to This Policy

We may update this policy to reflect product, legal, or security changes. Significant changes will be published on this page.

Contact Us

If you have questions or requests, contact us at:

By using Felixcraft, you acknowledge this Privacy Policy and how we handle your data.